Error reporting and after-sales: how to clearly explain issues so AI can find the cause
Record URLs, operations, and prompts to hide private information; After repairs, go through the actual process to avoid repeated reinstallations.
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Record URLs, operations, and prompts to hide private information; After repairs, go through the actual process to avoid repeated reinstallations.
Operations and maintenance are about keeping the website usable. Check first, then judge; handle stopping, restarting, deleting, and disk cleanup with caution.
Separate accounts are stored, keys and buyer information are kept, and management access and operation permissions are restricted.
If you don't understand a word, just look it up: from browser, backend, keys to deployment, caching, and orders, explain it using everyday terms.
Follow the steps to leave results that can be opened, viewed, and verified. Know which step to take, and also what the next step is.
Using the analogy of opening a store, I learned about Linux, Nginx, PHP, and MySQL, and understood software versions and their operating status.
Distinguish between files, public pages, server directories, and compressed files on your computer. After generating the code, installation and actual inspection are also required.
The database is not an image folder. Recognize database names, dedicated users, and connection information, and understand why they cannot be deleted arbitrarily.
First, confirm the environment, domain name, and database, then install the program. Only when the website can be loaded, the backend can log in, and the content can be published can it be considered initially usable.
Recognize titles, drafts, publish and preview, distinguish articles from fixed pages, and check that the homepage shows actual content.