Order status and reconciliation: Know which orders have not yet been paid or shipped
Currently learning SIN1 · Lecture 18 of 284. Receive the money and complete the delivery
Leave a traceable record for every purchase to reduce missed shipments, misshipments, and duplicate shipments.
Status is how far you can go in this stroke
An order (a record of a purchase) is not just a "someone bought it." Status (marking the current processing stage) helps you know what to do next. You can start with three simple statuses: Pending Verification, Payment Pending Shipment, and Shipment Completed. When needed, add clear meanings like "need communication" or "canceled," but don't start with dozens of unreadable names.
The basis for each state
Pending Verification: There is a purchase request or payment request, but the actual payment has not yet been confirmed. Payment and Shipping Awaited: Your payment records have been verified, but the goods have not yet been delivered to the buyer. Shipped: The corresponding product has been delivered to the verified address and a shipping record has been kept. Changes in state must be based on facts. Buyers clicking the button are not proof of receipt; You are preparing to write an email, but not having already sent it; If you send it to the wrong email address, you can't just say the buyer has received it.
After receiving the payment, three things should be checked first
Check the actual payment, see which product you bought, and check the correct recipient email. The same site may have multiple products and versions, so you can't guess products based on the payment amount. Do not copy the previous buyer's email to the next order. After each task, he recorded it without waiting until the end of the day to rely on memory. If you have already received the money but do not register it, it is easy to miss this item from the pending verification list and ultimately forget to ship.
Reconciliation first means two records are paired with one pair
Reconciliation (reconciling receipt records with order records) can be very simple: check the transactions received today, then check if all the orders correspond; Check paid orders to see if all deliveries have been completed. The amount, time, and order number are clues. If you find a discrepancy, keep a pending note and contact the buyer for verification, rather than adding a "shipped" note just to keep the list neat.
Let AI create an easy-to-understand backend
The backend groups items by pending verification, payment pending shipment, and shipped grouping, displaying product, email, amount, order number, and processing time. The status can only be changed after administrator verification. Shipping records specify who to send and what version to send. Prevent duplicate confirmations of the same payment or mistakenly dispatched twice for the same order.
The first version doesn't necessarily have to be a complicated instrument panel. A list that can filter status and clearly see orders is very useful. Let AI ensure that buyer profiles are only accessible to authorized administrators.
How to check during practice
Create two records clearly marking the purpose of the exercises and assign them different order numbers. Check only changes the target record, while the other status remains unchanged; The status remains correct after refreshing. Don't use a fictional "paid" practice record as real income. If exporting order forms, save them in your private location and do not place them in the public article download area. When backing up and restoring orders, also make sure new orders are overwritten by old data.
Which two lists do you usually look at?
First, check "Payment Made, Pending Shipment" and deliver promptly; Next, look at "Verification or Communication Required" to check unmatched funds. At the end of the day, compare the actual payment receipts with the processing records. The record is clear enough for the next process to continue from where it left off.