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Materials SIN1 Course · Lecture 19

Email and download links: Manually deliver products to the right person

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Currently learning SIN1 · Lecture 19 of 284. Receive the money and complete the delivery

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Verify the recipient email, send the correct version and installation instructions, and handle returned emails, missed emails, and large attachments.

Manual email delivery can also complete SIN1

Shipping (giving promised goods or pickup methods to buyers) does not necessarily require an automated system. After verifying receipt, you can manually send it using your own email tool to complete the minimal process. An email address is the delivery address, not the content displayed publicly. Before sending the email, check the order to confirm the product, version, recipient, and actual receipt to avoid mistakes in documents or addresses when copying the previous email.

What should a delivery email include?

  • Identifiable titles: product name, version, and order number.
  • Product files or available download links.
  • Installation, activation, basic setup, and usage steps.
  • Applicable environment, necessary dependencies, and contact methods.
  • Explain what this delivery includes and whether the agreed assistance is included.

Version numbers (numbers for the number of releases) such as 1.0.0 help you clearly identify which document it is with buyers. Don't just write the "latest version"; after some time, both sides won't know the exact version.

You can ask AI to help organize your emails, but check them first

Based on this verified order, organize the draft delivery email, write the product version, download method, installation and activation steps, and contact information. Do not send automatically. I checked that the package lacked a server key, management password, database configuration, and real buyer data. I verified the recipient before sending it.

Buyers are buying themes or plugins and don't need to gain control over your server. Deliverable ZIP packages and real site backups are two different files; the latter cannot be sent directly.

What to do if the file is too large

You can send a download link (the address to collect the file after clicking) or other agreed collection methods. First, use a browser that is not logged in to check link permissions, validity period, file name, and content; If you need a password or extraction code, please provide an email with instructions. Only links you can open when you log in to your cloud storage account may not be usable to buyers. Do not share the entire catalog, so buyers can also see other orders or private documents. Attachment size and sending limits should be checked according to the actual email tool requirements.

After sending, leave a concise record

Records which email address to be sent to, when it was sent, which product version it used, and how to claim it. Only after the email has actually been sent will it be marked as shipped. The status of the message does not guarantee the recipient will read it, so communication methods should also be retained. If there are attachments, check if they are actually attached; do not write "See attachment" in the main text but forget to upload it. For download links, make sure they are not from the file path on your computer.

No email received, what should I check first?

First, check if the order email is misspelled, then ask the buyer to check the spam folder (emails the system considers unnecessary and set aside). You check the shipping records and bounces (notifications returned when delivery fails) to understand the reasons for the failure. If you enter an incorrect email address, first verify the purchase record with the new correct email address, then resend and record the changes. Don't send someone else's order just because a stranger sends a new email.

Buyers also need to know how to install it

Sending a ZIP doesn't mean the other party knows where it's placed. Themes usually go to the WordPress appearance theme entry, plugins to the plugin portal; Activate after uploading and configure according to the instructions. Providing a screenshot of the first successful step or a verifiable feature is more practical than leaving just a "research it yourself." SIN1 can continuously ship manually, and only consider automatic mail once the order process stabilizes. Don't delay fulfilling your first paid order just to automate first.

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Use SIN1's 100 questions to check your foundation.

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